Contacting EE

chrismead
Visitor

How do I contact EE to report a stolen phone?  Every time i go through the process i get disconected

 

1 SOLUTION

Accepted Solutions
Christopher_G
EE Community Support Team

Hi @chrismead 

Welcome to the community.

Could you try calling to report it from a different phone as soon as possible? The menu options should give you an option to report it as lost/stolen to get it blocked, even if out of our call centre opening hours.

Report a phone/SIM as Lost/Stolen

Chris

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1 REPLY 1
Christopher_G
EE Community Support Team

Hi @chrismead 

Welcome to the community.

Could you try calling to report it from a different phone as soon as possible? The menu options should give you an option to report it as lost/stolen to get it blocked, even if out of our call centre opening hours.

Report a phone/SIM as Lost/Stolen

Chris