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paid upfront cost but no confirmation email 48 hours passed

Owalker2024
Visitor

‎04-09-2024 07:13 PM

i made a order for a new contract and paid the upfront cost but have had no confirmation email or any sms 

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎04-09-2024 07:27 PM

Hi @Owalker2024 

If you cannot use EE order tracking and you have no email in your junk/spam folders then you'll need to speak to EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.