I ordered a new phone on Monday the 7th of October for which I received a confirmation email and order number. The Money has been taken out of my account but I have not heard anything since, and when I try to track the order I receive the message 'oops! Your tracking has timed out' (I have tried this on multiple devices and cleared browser history/cookies and gotten the same error each time.) I also tried to contact customer services but no suitable option seemed to be available and the lines were too busy for me to get through.
Where can I go to get updates on my order, as this lack of an adequate communication or an ability to get any up to date information is quite frustrating to say the least?
Any help appreciated, Thank you.
