online upgrade
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-08-2022 04:59 PM
Trying to upgrade my phone and contract and all working well, can choose the mobile, colour and plan no problem but when i add it to the basket it always reverts back to a lower storage, white phone but for the same price! Guessing it's some system glitch but I don't have time or space to do this over the phone instead. Anyone got any suggestions please? There doesn't seem to be an online chat feature anymore?!
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
03-08-2022 05:56 PM
Hi @twerp
Thanks for coming here 🙂
Which model phone, including the size and colour are you trying to order?
Thanks 🙂
Leanne.
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-08-2022 10:50 AM
Hi Leanne!
I'm trying to order the Samsung Galaxy S22 in green with 256mb of memory with one of the trade in tariffs?
Cheers
- Mark as unread
- Bookmark
- Subscribe
- Mute
- Subscribe (RSS)
- Permalink
- Print this post
- Report post
04-08-2022 03:09 PM
Thanks, @twerp.
I have tried this same process and got the same result, so I have fed it back to our online sales team. In the mean time, I've sent you a private message to get some help for you.
Chris
