Community Activity

Delayed connection from Open Reach

Has anyone else had problems with switch over to fibre? After watching the telegraph pole go up outside my house with cables connected between the other poles in the street I selected the switch from BT to EE on February 23rd 2025. Since then each ti...

Advice

Hey all, my contract is finishing soon so does that mean I stop paying for the phone & watch or do I still pay for it?  Even if my contract has finished 

CDOve by Explorer
  • 25 Views
  • 3 replies
  • 0 Helpful

S25 offer, watch and buds.

Morning all, I apologise if this has been covered, but i've had a search and couldn't find anything.My question is, on the recent offer for the S25 upgrade for a Galaxy watch and buds, I completed an online claim and eventually  received the watch. B...

ColinR71 by Investigator
  • 57 Views
  • 4 replies
  • 0 Helpful

Pay as you go

I topped up 10 pounds today fir pay as you go, but don't seem to have data. Why is that? Thank you!

Owen09 by Visitor
  • 18 Views
  • 1 replies
  • 0 Helpful

Samsung edge

I pre ordered the new samsung edge. The only information I have received since my order was that it was dispatched on 27th May and not heard anything since. Any help would be appreciated !

jacton by Explorer
  • 26 Views
  • 2 replies
  • 0 Helpful

Sim card 'unknown number'

Looking for technical support.I believe it is an account issue, but for sake of info device is a Samsung a05s, recently updated , otherwise working fine.Around 28/05/2025, my simcard on Monthly Contract read as 'emergency only' in the phone notificat...

SIM card

I have paid for a 15 pound EE top up but now it is wanting to send me 15 pound EE top up with a SIM card how do I cancel?

EE Smart Hub Plus and Wirelesss Extenders

I currently have BT Broadband 70MB delivered over copper. The circuit is delivered from a telegraph pole into my loft extension eaves, where the router and a switch is placed. I then distribute hard wired ethernet connections via a patch panel to dat...

DavidF9 by Explorer
  • 255 Views
  • 23 replies
  • 8 Helpful

Contract phone

I make a order on mobile phone contract iphone 16 Pro 54£ a months.money from my account was taken 30£ but I didn't get any email nothing..

£30 taken

Hi,  I have just tried to order iphone 15 256gb, the £30 has been taken but then said error and havent had any communication or email since?