03-11-2025 06:33 PM
Hi, a really retired question I know but is there any update for the IPhone 17 pro max in orange with a 256 storage? Seeing updates for other colours and sizes but not this one. I have checked the tracking website and have DPD downloaded but nothing other than the automatic updates. Been 31 days and my current phone has completely broken now so it’s quite important 🙂
Solved! See the answer below or view the solution in context.
05-11-2025 05:34 PM
Hi @Ceryssmith
Sorry, we don't get information on when stock is expected in the warehouse, so we would be unable to provide specific dates.
Once we receive stock to fulfil your order, DPD will be in touch with tracking details for the delivery.
Leanne.
04-11-2025 10:09 AM
Hi @Ceryssmith
I can imagine you'll be keen to get the phone in your hand as soon as possible if your current phone is broken.
I've just checked out historic stock, and if you ordered your phone around 32 days ago, there would have been a wait time of more than 28 days, however, I'm not able to specify exactly how long the delivery will take.
If you'd like us to take a look at your specific order, I'd recommend getting in touch with one of our guides who can take some details.
Chris S
05-11-2025 07:56 AM
Hi Chris,
Thank you, how do I get in contact with a guide?
05-11-2025 09:29 AM
Good morning @Ceryssmith
I hope you are having a great morning so far.
If you tap on the link above that Chris sent you, this advises you on how to contact-ee.
Thanks
Ritu
05-11-2025 04:51 PM
Hi,
I spoke to a guide who gave less information than these forums. I appreciate there’s only so much anyone can do but is there anyone in EE that actually knows where these phones are?
05-11-2025 05:34 PM
Hi @Ceryssmith
Sorry, we don't get information on when stock is expected in the warehouse, so we would be unable to provide specific dates.
Once we receive stock to fulfil your order, DPD will be in touch with tracking details for the delivery.
Leanne.