iPhone 16 pro max not arrived

[Robbieh69]

Hi I ordered the iPhone 16 pro max on the 24th of sep in natural titanium 256gb and I am wondering if anyone on here has actually received there order or when the estimated date is that they will get more stock!

thanks in advance 

[T8toe]

No I am unable to search my home address through DPD only able to track off a tracking number but have not received one, my we account has said dispatched since the 18th October, I looked at the we store again and it says to be expected within 28 days so I feel like when I ordered the website wasn’t updated to the right expectation period.
Kind regards Taylor McNee

[Lesley_W]

Thanks for checking that @T8toe, I'm sorry it didn't shed any light on your delivery.

If the phone had been dispatched, I would have expected you to have some correspondence from DPD and your plan would have changed on your online account. 

If a timescale changes, we update the website to reflect this but any previous orders should still be within the timescales at point of purchase. Since that seems to have passed, I'd recommend getting in touch with one of our guides to check this. 

Thanks

 Lesley