iPhone 15 pro max order

[MihaiLacatus1]

hello, yesterday I also placed an order for an iPhone 15 pro max, I accepted it, I still paid 30 lira, yes, it says nothing about the package

[Peter_W]

Hey there @MihaiLacatus1.

Welcome to the EE Community 😊

Please don't share this in public, but when you placed your order did you get a confirmation email with an order number starting XK?

Also was this an order for a brand new contract, or an upgrade to an existing number?
Peter

[MihaiLacatus1]

yes 

[MihaiLacatus1]

xkoXXXXXXX

Mod edit - removed full order reference number, please don't share this in public view.

[Peter_W]

Thanks @MihaiLacatus1, I've just edited your post as we recommend not sharing the full order reference number in public. 

Can I also please confirm if this order was for a brand new account, or was it an upgrade?

Peter

[MihaiLacatus1]

it was a brand new order, can you help me?

[Peter_W]

@MihaiLacatus1 I'm going to send you over a private message with a few more details so we can get this checked out 😊

Peter

[MihaiLacatus1]

Ok