29-07-2024 07:19 PM
So I have the order confirmation but it has a bubble with a cross over the delivery eventhough it says it was dispatched and that was 3 days ago? Does it take long as I have had no further update and when I’ve ordered things in the past I would already have the device?
30-07-2024 11:49 AM
Good morning @Luke1605,
Welcome to the EE Community 😊
Was this an order for a brand new contract, or is this an update to an existing account?
Also have you had any updates from DPD, or just your original confirmation email?
Katie
30-07-2024 02:28 PM
30-07-2024 02:39 PM
Thanks @Luke1605.
Have you received a text from DPD yet? This should give you your tracking number and details on how to keep an eye on this.
Katie