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iPhone 14 pro max delivery timeframe

Cj69
Valued Contributor
Valued Contributor

Hi I ordered an iPhone 14 pro max 128 g deep purple nearly 4 weeks ago and was wondering if there you had a rough idea on how much longer I will have to wait for the phone?

16 REPLIES 16
Jon_K
Former EE Employee

Hi @Cj69.

Have you tried tracking your order online for an update?

DPD will text you when it is ready for delivery.

Jon

Cj69
Valued Contributor
Valued Contributor

I don’t have a tracking number. Have not been given one have rung up about my confirmation email and tracking number but have been told that my order is there but no tracking number is allocated. When I ordered the phone it was saying within 28 days and 28 days will be on Tuesday 8th of nov. I don’t mind it taking its time but would like a rough timeframe

Cj69
Valued Contributor
Valued Contributor

Is there any way you can email me the tracking number?

Leanne_T
EE Community Support Team

Hi @Cj69

Sorry we have no account access on the community. 

DPD will provide tracking details for the delivery when they have received your order. 

Leanne.

Ish7
Visitor

Did you receive you phone?

Cj69
Valued Contributor
Valued Contributor

No not yet 

giddyphone
Investigator
Investigator

I ordered on the 10th - said 28 days to dispatch. today is day 28 and still no word. 😞

Cj69
Valued Contributor
Valued Contributor

Funny thing is I received a text from EE today telling me my existing contract runs out on the 25th and to contact them about sim only or upgrading ! I do hope this was an automated text messages sent to all. 

Leanne_T
EE Community Support Team

Hi @Cj69

Your contract dates will be changed, and the plan updated once your iPhone has been dispatched. 

Thanks. 

Leanne.