If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I can’t seem to place an order as a new customer for a tablet without verifying my account. But this is saying I need to link a device? Which I don’t have yet? How do I get this sorted?
Tried to upgrade last Tuesday all went through and received email however when I track order it says nothing available what’s going on, what makes it worse is did husbands Monday all went through fine and he received it few days later. Can’t ring cus...
I have ordered a watch with my contract on Saturday.I have 0 updates ??? I have an order number but when I use this on the "online order tracker" and its saying it has a problem...I am increasingly worried this has been lost or not even completed? I ...
Ordered new sim card 24/08/2022. I have still not received it. I have my order number and confirmation email.Please investigate.
I ordered a Samsung Galaxy A13 Black pay as you go phone a week ago, and haven't received an email about delivery yet.The "track your order" feature doesn't work for this order.Customer service phone line requires you to enter a number which I don't ...
Hi thereIs there an issue with order fulfilling at the moment? I placed my upgrade order for a z fold 4 on Friday and I've not heard anything back yet. The phone lines were chockablock too
Hi,I have what they call a time-sensitive problem and I’d be really grateful for any advice. Over a week ago, I upgraded - over the phone - from a SIM-only plan to one with an expensive phone - which i soon learned becomes buggy when you upgrade it....
Hi I ordered a phone and I had an email saying it was successful today I had a text to say they had sent me an important email but I have not received a email today
Hi on the delivery page it says if you get a new phone delivered to an ee store you need to bring photo id. If you get it delivered to your home by dpd it just says about contactless delivery and they take a pic of it in your doorway, it doesn’t ment...
