If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have ordered a new phone and paid some upfront. My order number starts with XKO. Email says to contact customer services but also says to wait for a delivery date and they have taken thd payment made. Is this usual ?
Hi,I ordered my new Iphone over the phone and a confirmation email came through saying we have recieved the order. I have not received an email containing an order number to track my order.
I have paid to upgrade, it stated my phone should be on its way 4 days ago but now when I log onto my account it shows nothing about it. It did 2 days ago though.
HiI am looking to upgrade to iphone 14 pro max but theres a 28 day wait for them. Am on anytime upgrade so would need to trade in current device. Would i return old device before or after i receive the new device.
I ordered a phone you take my money for upfront from my bank account and i don’t receive any confirmation for my order
Hello I have a question about the order xkoXXXXXXXXX. When will it be shipped? [MOD EDIT: Removed order number]
I accidentally purchased an additional line assuming it was an upgrade since I received a notification saying I’m eligible to upgrade my contract. I contacted EE last week and ordered an iphone 14 pro as an upgrade after being told I can return the a...
Hi,I recently got an upgrade because the battery in my Google pixel 4 somehow swelled. The thing is I didn't even notice that it was not.I am now unable to verify that I am the owner of the phone, because the verification code is being sent to a phon...
Can someone give me an idea on how long I’ll need to wait for the phone ? mot was ordered and confirmed for delivery on launch date ? not sure if it’s easier re ordering in store ?
I ordered the new IPhone 14 Pro Max Gold 512gb on Monday, today I received a text from DPD saying my order was to be delivered between 5PM & 6PM. I clicked the Link and it took me to a tracking page on DPD where the order is for a completely differen...
