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Order update

Yelrebmik
Investigator
Investigator

Good Evening,

 I placed an order on Sunday evening for a mobile phone that hasn’t arrived yet. The number you have on file for order updates is for my mobile router so I’m not able to receive any updates. I thought it would of arrived by now.

Many Thanks

 

9 REPLIES 9
Chris_B
EE Community Star
EE Community Star

@Yelrebmik  You can receive texts on the router you need to login to it as admin.   And what phone did you order ? Colour? Storage size ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Thank you @Chris_B  I will log in to my router and see if there are any messages. It’s a iPhone 13 mini in green. Many thanks 

Leanne_T
EE Community Support Team

Hi @Yelrebmik

Thanks for coming to the community. 

Which model size iPhone 13 have you ordered? 

Leanne.

Hello @Leanne_T 

Its a iPhone 13 mini in green.

Leanne_T
EE Community Support Team

Thanks @Yelrebmik

Is this the 128GB, 256GB or 512GB model?

Leanne.

Sorry @Leanne_T  its the 128GB.

Thanks

Leanne_T
EE Community Support Team

Thanks @Yelrebmik

This is showing in stock, please give us a call on 0800 079 8586 and the team will get the order looked into for you. 

Leanne.

Thanks @Leanne_T  I will ring.

Many thanks 

Leanne_T
EE Community Support Team

No problem @Yelrebmik

Leanne 🙂