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Phone delivery

A126
Investigator
Investigator

Hi I ordered my phone on 29th October 2022 still it saying date confirming what should I do

12 REPLIES 12
Leanne_T
EE Community Support Team

Hi @A126

Welcome to the community. 

Which model phone, including size and colour have you ordered? 

Thanks 🙂

Leanne.

A126
Investigator
Investigator

I upgraded my mil I phone 8 to I phone 11 white colour 

Leanne_T
EE Community Support Team

Thanks @A126

Did you order the 64GB or 128GB? 

Leanne. 

A126
Investigator
Investigator

I ordered128 gb 

Any update?

I also ordered an iPhone 14 128gb on the 29th of October and mine says order confirmed, he same as yours

Leanne_T
EE Community Support Team

This model is currently showing 'Usually despatched within 7 days' @A126

Once the order has been dispatched, DPD will be in touch to arrange delivery. 

Leanne.

I ordered an iPhone 14 pro 128gb on the 29th of October and its been a week and I've tracked the order and it hasn't progressed it still says order confirmed. Is anyone able to chase or look into it?

Leanne_T
EE Community Support Team

Hi @Ejay4

Thanks for coming back here. 

Which colour have you ordered? 

Leanne.

Hi @Leanne_T 

Thanks for replying. I got the Space Black colour.