If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I currently have 3 un-used codes generated and not expired/used but non of them are being accepted as a voucher code at check out. I have one voucher code left to generate but when i click to generate it, it isn’t generating! I am already using a co...
Hi I ordered a phone upgrade to be delivered to my house, just wondering when this will be dispatched as I have not heard anything
Hi there , I've recently ordered a new contract phone and sim. However my current number is meant to be transferred over. Delivery of my phone is today but I cannot receive any service on my current phone which means I have no updates on device deliv...
Hi I ordered the iPhone 13 pro in gold on Sunday , i spoke to someone at ee cs yesterday who processed my order and said I would receive a text last night from DPD and one this Mornin regarding delivery today I’ve had nothing so wondering if this pho...
My order XKOXXXXXXXXX I want to know what happens? [MOD EDIT: Removed order number from the public forum]
I applied for a phone on Sunday , I recieved am email saying Hi EsmaWe are processing your order and will let you know when your items will be dispatched. and then an order number that starts with Xko , they have also taking upfront payment however I...
Hello! On the 11th I applied for a monthly payment plan and with an iphone 13 pro max apine green. I received an xko code in my email and nothing else. Does anyone know if it was approved or not?
I've just tried to upgrade online EE took my up front cost then it said we need to pause, they are dealing with some technical issues and we can't process your order right now, what shall I do?
I placed an order online yesterday which was Sunday and it said one working day dispatch will this only be despatched today with it being a weekend when I ordered it
