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Nothing to Confirm Order

evan50598
Visitor

‎29-11-2022 05:59 PM

Went through the process of upgrading and when it came to checkout I clicked confirm and was sent to and email verification page, did that and was then sent to the EE home page, there was no confirmation or email/text saying it went through.

Can I just assume that nothing has gone through or is that how it typically works and I should expect a confirmation within a day or so.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎29-11-2022 07:36 PM

Hi @evan50598 

Check your junk/spam folders.

If you've received nothing in the next 48 hours then call EE CS on 150.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.