If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi
Wrong advice received and Mini 4G hub ordered. Correct BT 4G hub received within 14 days. Now trying to return the 4GMini Hub. Numerous phone calls with assurances that a returns bag will be posted but weeks later no bag. Have now been charged £50 fo...
Hi I’m looking at purchasing an iPhone 12 through an upgrade. The plan I’ve seen says the data and everything else I’m happy with but can’t see how many minutes for calls the plan would allow me.
Hi there, I upgraded my phone yesterday and have still not received a confirmation email or a tracking number for my new phone, could you help please?
I recently added another line to my account, while I was proceeding with it your advisor Matt, also signed me up for a Apple Watch, and advised it would be delivered Tuesday the 6th at the latest however I’ve had no correspondence regarding this even...
I’ve ordered and paid for an early upgrade to an iphone 12 64gb. I’m happy to wait however long needed, would just like to understand why there has been no dispatch confirmation or any updates. Cheers
I am valid for an upgrade but can’t through the app or website
Hello, I ordered a phone on the 2nd of September. I've had no update and I can't view tracking. I just get an error message. I've paid over £160 upfront and have had mo update.
Hello, Ive placed an order for a sim card on 30 Aug and paid for the plan on the day. Today is 5 Sep and it still hasnt arrived yet nor have i received any updates about the delivery. My previous travel sim has already expired and im in need for my o...
am i able to buy a laptop if i don’t have a EE mobile or broadband?
