If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Upgraded yesterday. Got an email saying my phone was ‘on it’s way’ nothing since. Tracking number says there’s no information. When ordered, said stock was good and would usually be dispatched within one working day. Ordered in the morning. Thought I...
HiUnfortunately my phone broke whilst abroad i do have insurance but im also eligable to upgrade. When i try to upgrade it keeps saying they will text or email me to keep me updated which I wont have access too!How do i get around this?
Hi. I waited today for a message from DPD regarding the delivery or what ever message from the EE team whether my delivery will be picked up today in the store I gave, but unfortunately I have no messages. The first deposit money has not returned eit...
Ordered a new iPhone 13 a week and a half ago and still hasn’t been dispatched? What is going on? Got a confirmation email but nothing after that and when I try to track the order it says tracking unavailable at this time?
I am not an EE customer, I want to spend money on your site, but you wont let me until I interact with the forum or take out a plan with you it seems. Hopefully this post ticks whatever stupid box I am required to fill out to actually spend money on ...
Hello, I have a question about delivery. When placing an order for a mobile phone for the contract, I had to provide a delivery address identical to my bank account. I do not live at the same address as I have at the bank because I moved but haven't ...
I went on my ee app and it said i could upgrade early so i did and i’ve had the email saying thank you for your order but can’t track the order
on the 3st of August, I ordered my phone, I withdraw my money, I did not receive an email SMS when it will be delivered to meno one has contacted me yet and I don't know if it will be delivered to me please reply
On the 3rd of August I upgraded my phone to the iPhone 13 pro max and it said usual dispatch time is 1 day. Now it has been 5 days and I’m starting to get worried because I haven’t gotten any emails or texts about the delivery and I’m concerned that ...
HelloI was ordering a ps5, they took a upfront payment from my bank account and then says an error occurred and the process didn't go through. When I refresh the page request me to pay again.
