If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi there, I ordered an upgrade online yesterday, made a payment which has left my bank, but I've received no further emails or details from EE. I'm concerned something has gone wrong. Please help
I upgraded today on my upgrade date, after bright messages on the screen telling me I could have a free upgrade. I selected the 14 pro, and got a confirmation email with order number. When I log into the app it says thanks for your recent upgrade. ...
I ordered an upgrade 2 weeks ago and after tracking it via DPD it now says they are returning it to EE. I know I need to phone 150 to sort it but was unsure which options to choose to speak to the right person. Also will I just be able to get the pho...
I’ve upgraded my daughters phone and since ordering her new phone we’ve heard nothing. When can we expect it to be dispatched
I purchased two phones for myself and my husband in store at the weekend, we chose the pixel 7 which came with the offer of a free smart watch, do I need to still claim for the watches, or does it automatically get ordered from store? The sales repre...
Hello, I placed order 28 days ago ( iphone 14pro max 256GB space back) ,I'm wondering till now I didn't receive anything, after 4 days I received message which my order has been approved, My QUESTION IS WHY I DIDN'T RECEIVE IT TILL NOW WHY???????????...
Hi, I payed a deposit and then failed the credit check, on Saturday (24th June) how long is it going to take to get refunded the upfront payment? Or do I need to get into contact with someone further? many thanks.
Hi I upgraded on 29 th November new phone hasn’t been delivered it said next day delivery
How longs people had to wait to receive the ps5
Just a heads up.I ordered online last week and confirmation email received but no follow up confirming phone shipped.After posting here Leanne advised to call 150, just off the phone and all sorted but told some online orders not going through correc...
