If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi thereIs there an issue with order fulfilling at the moment? I placed my upgrade order for a z fold 4 on Friday and I've not heard anything back yet. The phone lines were chockablock too
Hi,I have what they call a time-sensitive problem and I’d be really grateful for any advice. Over a week ago, I upgraded - over the phone - from a SIM-only plan to one with an expensive phone - which i soon learned becomes buggy when you upgrade it....
Hi I ordered a phone and I had an email saying it was successful today I had a text to say they had sent me an important email but I have not received a email today
Hi on the delivery page it says if you get a new phone delivered to an ee store you need to bring photo id. If you get it delivered to your home by dpd it just says about contactless delivery and they take a pic of it in your doorway, it doesn’t ment...
I just pls Ed an order how ever I was unable to choose my local EE store because I will be @ Work?
Hi, recently signed up to a sim only contract but haven’t received the sim or received anything saying the sim has been sent. Just wondering how long it takes for the sim to be sent? I’ve received an order confirmation and nothing else.
I attempted to apply for a pay monthly contract and paid an upfront fee of £20 and the credit check was declined my credit history is quite good anyway. I am wondering if I will receive the money back?
Hi. I have place an order for an S22 as an upgrade to my package, I receieved the order confirmation, but I have never receieved any updates on it. This was on month ago. Can someone help please? xkoxxxxxxxxx Thanks [Mod edit: Please do not post orde...
I sent ee £20 twice for a upfront phone cost which I am no longer getting but when do I get my £40 back ?
