If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have just pre-ordered the Google Pixel 7Pro and I ordered the wrong colour. Can I change this to Obsidian please instead of Hazel
Hi, I ordered a phone today, and it says I was successful, but not heard anything since.Have my order number
Hi I’m new here and heard great things about EE wanting to sign up for a pay monthly but it’s saying I need to add my number? My current number isn’t EE help
I upgraded my phone and received my new one today, unfortunately I’m not happy with it and want to change device? How do I do this please?
Ordered a phone on my order confirmation it says please call to discuss even though i’ve paid upfront costs ?
Hiya I ordered a phone with use and it hasn’t sent me a confirmation code or no reference number but it’s took the £30 out my bank what shall I do
I ordered a new sim card for a Sim free phone and being an existing EE customer i wished to stay with you, having placed the order 22nd September 2022 on the 1st of October i had a call with a person called Liam who was reading out all the legal bluf...
I ordered a new upgrade thy took 30 pounds upfront and no confirmation email will I receive new phone
Help with an order
Afternoon, I have just joined as an EE customer, and my intention was to slowly transfer all of my families mobiles from Vodafone over to EE. I have a sim only unlimited plan at the moment and went to add an additional line as my sons contract with V...
