Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 61806 Views
  • 118 replies
  • 15 Helpful

Ps5

When I order a ps5 on the EE website it freezes before confirming my purchase. why is this?

Yoyo666 by Explorer
  • 398 Views
  • 3 replies
  • 0 Helpful

iPhone 14 plus no update

Hi I ordered an iPhone 14 plus 128gb midnight on 2nd October however I haven’t heard anything yet do you have an update please? Thanks

Back Order Samsung

Placed an order for an S22+ 256gb in pink gold advised it’s been placed on back order just wondering how long I should expect to wait or am I able to find out if I stores got the stock and collect from there ? 

Order

I have order iPhone 14 pro max 256 silver i want to give me information about my order please 

iPhone 14 Pro Max 256 GB Space Black

Hi I ordered my iPhone 14 Pro Max 256 GB Space Black on 14 October and still have not heard anything with regards to delivery. I was told on the phone with EE yesterday that it would be delivered today but that was clearly incorrect as the online tra...

z0rax by Investigator
  • 1062 Views
  • 10 replies
  • 0 Helpful

My order status

Hi I ordered my new iPhone nearly 2 weeks ago and I haven’t heard anything never got order number or anything so I can track it is there another way I done this on phone when I called them 

iPhone 14 pro max 256 deep purple

Hi there ,I ordered my iPhone 14 pro max 256 deep purple on 16 of September and I haven’t received yet . I rang customer support numerous times and nobody seems to know an estimate date of delivery . Today I tried to contact them via their live suppo...

Waiting for my new phone

I ordered my new phone on the 11/10 I was advised there was a 7 day delay but i still have not received it can someone advise how long it will be before I receive my device 

FiFinne by Visitor
  • 322 Views
  • 1 replies
  • 0 Helpful