If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
can you help I can’t see my order being processed
Hi .I ordered an new Google Pixel 6a and offer included a Fitbit watch but can't claim my watch . How do I claim my offer
Informed that the delivery would be today (Ordered on Saturday)Advised to use order number on email sent to confirm order - No order number on the email so i can't track the phone. How do i establish when my phone will arrive?
Hi,I upgraded to the iPhone 14 pro max 128gb Silver on the upgrade anytime swapping my current phone. I ordered on the 17th November and obviously I haven’t received the phone yet but I’m getting emails and texts from EE saying my return package is o...
Ordered a new sim and sent PAC code for my iphone switching from Virgin to EE. Ordered on 9th Dec. Received a confirmation email of the order but havent heard anything since. No emails of dispatch, tracking details….. nothing at all! I have tried con...
I don’t have a phone contract with EE I am trying to get the Xbox series a from them but can’t order it
Hi can anyone help ordered my iPhone 14 pro max on the 26th of November and my contract ended in the 1st of December so now I’m paying out of contract when I agreed a new one but is does not start anyone know of delivery times
Why say a phone is in stock when it’s not. Order now cancelled as will 4 contracts when they end. Terrible service.
I upgraded my phone last night on my EE account and today it is not showing or making any reference to the upgrade.
Hi, I ordered an iPhone 14pro max on 23 November and received a text massage on 17 December that my order is ready to collect in the store. I went there on 18th (yesterday) and your representative said they haven’t got it yet. And also it’s mentioned...
