If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
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Hi, I ordered an upgrade yesterday afternoon and received an email saying it was being processed, however I haven't received anything further. I have read that before 7:30pm ish that dpd try and deliver within 24hrs. My concern is that I will be at w...
Hi I'm about to send my old phone back to ee in prepaid envelope,Do I need to put anything else in envelope? I.e a note? Kind regards
i ordered an upgrade yesterday 09/09/2022this morning i see my new contract has started but i have had no update on when my new handset will be delivered when i try and track it says we can’t help as this moment ?
I have had a nightmare of a time trying to place an order, having to cancel my original order and reissue one. Handset is supposed to be delivered today, but i have had no information from either DPD or EE about it
I upgrade 3 handsets on Saturday, mine and my kids’, with an estimated delivery date of Monday 5th. No sign of the handsets yet or contact from DPD as per the confirmation emails. I can’t track the order as I don’t have an order number on any of the ...
People dont know what they are doing. I ordered a new sim on 30th of Aug. Which didnt arrive until 6th of September. So i called customer care on 7th of September and said my sim card is not arrived. So that xxxxx sent another sim card which is suppo...
Hi, I never received an order confirmation e-mail for my galaxy Fold 4, and i am having a hard time finding any concrete info to show Samsung regarding my order date to comply with there free buds promo for pre ordering the Fold 4.I received the phon...
Hey,I hope someone will be able to help. I applied for an upgrade and received as above in the subject line your order is being processed with and xko order ref. seems to have been stuck there for a few hours now I was under the impression that as th...
