cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How long does it take to get an order confirmation

F15her
Visitor

Hi, I upgraded my phone yesterday and made the upfront payment and received an email with my order number on it. Since then I’ve had nothing, I was expecting an order confirmation and delivery date and tracking number by now. And I would have expected to see this on my EE account when I log in, I just want to make sure the order has gone through ok and that there hasn’t been any errors. 

3 REPLIES 3
Jon_K
Former EE Employee

Hi @F15her.

What did you order?

Once you get a confirmation email this mean your order has been successful.

Jon

Lggwood666
Visitor

Hello did you get a response 

Katie_B
EE Community Support Team

Hello @Lggwood666

Are you waiting for a confirmation email?

Katie