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It's been a month since I ordered an iPhone 14

Zileide
Investigator
Investigator

Fiz meu pedido dia 07/02 até hoje não obtive resposta, nem código de rastreamento.

7 REPLIES 7
bristolian
EE Community Star
EE Community Star

Translated from Portugese:

I placed my order on the 07/02th until today I didn't get a response, nor tracking code.
Christopher_G
EE Community Support Team

Hi @Zileide 

Welcome to the community.

As far as I can see, all iPhone 14 models are currently in stock and ready to be dispatched within one working day. I would recommend speaking to our Mobile Care team to check your order.

Chris

I would like to solve it by email or text message as my English is not good! 

Screenshot_2023-02-07-16-51-54-798_com.android.chrome.jpg

 I would like to solve it by email or text message as my English is not good! 

Christopher_G
EE Community Support Team

There's a live chat function on this get in touch help page, @Zileide. That might be helpful.

Chris

good morning I placed my order for the iPhone 14 on 07 Of February  until today I have not received anything or the tracking code.

I have the same problem, I asked for an iPhone 14 on February 7th and it's been 1 month and I have no answer 

James_B
EE Community Manager
EE Community Manager

Hi @Zileide,

Did you try chatting with Customer Care at ee.co.uk/contact-ee?

They'll be happy to check the status of your order. 🙂

James