If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Placed an order for an upgrade. Tracking isn't available, help line is useless, webpage is awful, no documents uploaded to MyEE, the phone number provided in the confirmation email to obtain the documents is not available. Really starting to think I ...
Hi I was wondering do I have to claim my free keyboard case for the galaxy tab s9 ultra that was part of the pre order or will it be sent out automatically?
Hello! Please cancel my order. Thank you.
Stolen/missing game vouchers for PS5 console. I purchased a PS5 console with yourselves on the 20/12/22 description PS5 and God of war plus 4x £50 vouchers. The parcel was held over night by DPD so the parcel was finally delivered on Thursday 22nd De...
Ive order new phone 22/07/23. I received an email confirmation, but still didnt get my phone. I cant track it on the website, as there is some errors.
I recently purchased a SIM moving over from Plusnet. The sim hasn't arrived yet but you have have already ported my number. I now have no service at all with no means of contacting family and no indication of when the sim will arrive. This is my only...
I placed 2 orders, one for a flip and one for a fold, the flip is turning up today but there are no updates about the fold, I tried calling customer services, get a link to arrange a call back but it's been 30 minutes AFTER the time they said and no ...
There is no information about my order.
Hi,I placed an order for a new phone. When I landed on the payment page, safari froze and went blank. But the payment was taken from my account. I did not receive any confirmation email from EE.I have been waiting for a while now and I am worried now...
Hi I’ve ordered a sim but on the wrong tariff how do i cancel the order cant ring EE due to me being a new customer and not having a EE number
