If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
just orderd the 14 and havnt recived my email for comformation
I'm trying to contact EE from EU over a missing SIM order which should have been delivered to my UK address by last week. I can't get through on the telephone without an EE number, which I obviously have not yet got - frustrating! No details of the...
I've ordered a sim card from ee. The order email said it will send me texts when it is dispatched. However, it's been a week and I didn't receive any parcel, texts or emails.
how long does an order take to be processed ?
I followed my upgrade options today and settled in a plan and placed order. I have been charged to my account as choose one with upfront fee but no email confirmation or details of upgrade!
I 'upgraded' a few days ago to new aitime & handset plans, was sent a confirmation email but it didn't include a confirmation number.I haven't received the handset yet, no idea if it's been sent yet. How do I check the status please?
Hi there,I placed an order for a new phone upgrade at 5.30pm today. It said 1 day dispatch, when should I expect it to be delivered?
How do I add an additional product?
Hi, im just wondering where my phone is ordered it a few weeks ago? I try and track my order and says they can’t find it?
So on Saturday, I ordered a new Samsung S22+ in Green for £51 per month which I was happy with and said that it was available for next day delivery, by Monday I'd had no call nor delivery so call the call center to find out what's happening.I'm then ...
