If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I upgraded my son's phone on 13/01/23. I received an order confirmation immediately but haven't had any other correspondence since. Should I have received some tracking information by now? The phone is going to to his address in Newcastle and I'm wor...
Upgraded my device on the 12th, recieved the order confirmation but no other communication. Could not track through EE site. On 14th had heard nothing so phoned up and 'Brian' informed me off delays in my area and advised me delivery would be today (...
I upgraded to a Pixel 6a about a month ago and want to claim the Fitbit watch but can't find my purchase details on the app. Can't find the email I received either unfortunately. Can you help.
The EE website keeps crashing at vital points in my upgrade. It has now taken my payment but has crashed again with giving me a reference number or anything. The upfront payment has gone through but I don't know if the order has been placed as it say...
Made an order yesterday afternoon not sure how long it will take to be processed ? Has anyone had experience before of this thanks
Hello, I placed an order for a new phone this morning and didn't receive confirmation email with order number. The upfront payment gone through.
Hi did you every get this sorted and what was said? I've just tried placing an order and had the same email?
I am trying to upgrade online and it won’t let me it comes up with a message sorry the link isn’t working and I can’t contact anyone in any other way as the phone line cuts me off.
I have put in request for upgrade. Gives me my order number. Try to see when phone is coming. All I get is sorry no information at this time. Everywhere I try on the ee app it's a dead end. Not a happy bunny.
Hi everyone Is it better to call EE to get better offers for 20 years loyalty
