Pay as you go sim

[claredrake]

I ordered an apple iPad Air on pay as you go, I haven't received a SIM card for the device so I am unable to use it as pay as you go 

[Leanne_T]

Hi @claredrake 

Thanks for coming here. 

Where did you order the iPad? 

Was an EE SIM card included with the order? 

Thanks 🙂

Leanne.

[claredrake]

I ordered it through my ee account, the sim should have been included 

[Chris_B]

@claredrake  The iPad Air starts at £669 so unless you purchase this at that price it’s definitely not on PAYG.     The iPad Air is on a monthly contract as that monthly charge also purchases the tablet .   

[Leanne_T]

Thanks @claredrake 

If you give us a call the team will be able to check the order and send you a SIM card to the account address. 

Leanne 🙂