If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello,what is the expected despatch time for the IPhone 14 pro midnight 128GB?
Hi EE what’s happening with the order?? I’m still waiting and yet you guys are not being helpful at all, I feel like you just got me to pay for a upgrade and then not deliver at all plus why advertise something that’s not in stock and
My phone hasnt been delivered
I have been with EE for four months yet when I try to order something I am told nothing can be ordered to my account at this time.I rang customer services and was told there is no problem and I can order but I cannot.I have complained yet again and s...
Hi all,Don't know how normal or common this is but I ordered an early upgrade on the Apple Watch Ultra on 27th September and have heard literally nothing since. I paid around £560 in advance which comprised the early upgrade fee and the upfront cost ...
Hi, can anyone suggest how I can get a returns bag for a mobile phone? I have twice been told by customer services that they have arranged to have one sent out but I have now been waiting over a month for the return bag and I am being charged for the...
HiI have ordered the Nintendo switch bundle as a pay monthly add on. Went to banking app to confirm payment and when I went back to ee app it just went back to the shop homepage. The one off payment has been taken but I have had no confirmation of or...
Placed an order for iPhone 13 128gb Pink. once I placed the order I received a *Successful Order Ref Email* but when I try and track my order it says this;Sorry, we can't show your order details right now. “Don't worry, we'll keep you updated on the ...
I have recently ordered some tech add ons to my iPad account. It says that DPD will contact me with tracking info via SMS, but you can’t receive SMS on an iPad unless it’s an iMessage. Does anyone have any idea how I can get the information i need to...
Hi everyone,I ordered a sim only contract 6 days ago and I got an email confirming the order the same day but I've had no further communication from ee, I've also tried tracking the order on ee Web page and it says the order can't be tracked right ev...
