If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi , so I ordered a new iPhone from the iPhone 14 series and at first my order was confirmed through email with a defence number but it also said can you call us to go over a few extra details which I did and they took my order again over the phone ...
Hi I just ordered a new phone from EE and put the wrong contact number down, how do I contact we as I’m not yet with the provider till my new phone arrives
I’ve recently upgraded my phone but when I put in my order number to track the order it won’t give me any information at all. Is there something wrong with link?
I am waiting for a week for delivery, I did an upgradIng
Hi I ordered a new phone three days ago and haven’t had a delivery date yet, it says online it’s dispatched within 24hours usually thanks
Hello so I recently went into TWO EE stores this week for the new iPhone 14 pro max in black and both stores completely out of stock.. not being funny but how can a phone shop be out of stock of the latest phones? It makes no sense to me, so I have h...
Hi all,I need some help. I had a deal on Black Friday. I could upgrade my phone to a new one without paying the early upgrade fee (see attached photo). Still have 373 days left on my 24 months contract. I've placed an order for a new Pixel 7 Pro, an...
Terrible experience this week with EE customer service. Last Saturday 19/11 I placed an online order for a new contract with an iPhone 14 Pro 128GB Purple. At the time, the website stated 'usual dispatch 7 days' for that particular model, which is wh...
hello, I have a phone order. iphone 14 pro max, black for 2 months, what's happening with the order too much
Is live chat no longer available ? I want to discuss my upgrade
