If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Does anyone at EE know how to resolve and sort out this problem for me? If you do please can you help me. Instead of being fobbed off and passed from pillar to post. I ordered an upgrade and new contract several days ago. DPD never delivered the devi...
Hi there.Phoned EE yesterday to make a claim through a insurance policy for a smashed mobile screen. Was told DPD will come today to exchange the phone but no one came came. Only we made sure that someone would be in today but no one turned up. W...
My contract has changed to new plan but still showing my old phone is my current mobile and no update on arrival of new phone. Said in stock 7 days when ordered.
The EE website now says the iPhone 14 pro max are all in stock and should be dispatched within 1 day? Does this mean we will be getting our orders soon?
My phone broke down on 7th November, so I ordered a new one via an upgrade, on 8th November. Today is 1st December and I still haven't received my phone. I've had zero feedback from EE. I have no idea when my phone is going to arrive. They were very ...
@ Hello! I make a order for monthly pay device with sim card. I receive email for thanks for the orders, but the upfront amount is didn’t get from my account.
I originally ordered my iPhone 14 pro max in space black 256GB on 3rd November then re-order it on the 18th and been keep given mixed messages say it would arrive a week when I ordered it then I get told it’s next week (IE this week) as I’m on the ba...
Hi all, Hope everyone is well! I ordered a 512GB iPhone 14 Pro Max in Gold on 17th October. Still no sign of it and EE being next to useless saying they don't know when it will come, when the next stock is due, how many people in the 'queue' before m...
Hi just an update I ordered mine on 6th Nov received message from dpd today saying it will be delivered tomorrow. Just over 21 days which is what I was told when ordering. Best thing to do is register with dpd app they will send you notification onc...
Hi, I upgraded my iPhone on 2nd November to the iPhone 14 pro max.my girlfriend also upgraded to the same phone with EE days after me. She has received numerous messages and her phone was delivered today.I have heard absolutely nothing and I still ha...
