Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 51742 Views
  • 117 replies
  • 15 Helpful

VR

Hi,I ordered a VR for my daughters Christmas but unfortunately we no longer require this item, we had agreed to pay it over 11 months. 

Mandy-25 by Visitor
  • 365 Views
  • 2 replies
  • 2 Helpful

my watch

im wondering where it is now as dpd have not delivered it as they said they couldnt find my address so im asking for imfo on how to get it redelivered to my address

Apple Watch Ultra Order

I pre-ordered the Apple Watch Ultra 49mm Orange AlpLoop Lrg on 09/09/2022. I received my confirmation shortly after, however have heard nothing since. It would be nice to at least received an email with an estimated delivery for this expensive piece ...

iphone 14 pro max

How long is everyone waiting on iphone 14 pro max being delivered? ordered yesterday and still no confirmed delivery date

kenzi3 by Explorer
  • 437 Views
  • 5 replies
  • 1 Helpful

Phone contract

Maybe someone knows how many days to wait for the delivery of the phone if it is out of stock in the store.Thanks

Order delivery

I have ordered a mobile upgrade. EE tell me:-  “the  order will be delivered soon”. Please explain what “soon” mean’s because your meaning could be very different to mine. Thank you

Order

I applied for an upgrade in August and received the email that my order was being processed but I haven't received any updates since then

Chance the plan

Hi. Yesterday I bought the EE SIM card with the 12 month plan 125gb and 1 smart benefit using a friend's code so I got the 30% discount, but since I'm going to use the data at home too (don't have WiFi) maybe I would need unlimited data, could I swit...

VictorTR by Valued Contributor
  • 308 Views
  • 1 replies
  • 0 Helpful

Contact

I've recently tried to upgrade my phone. I'm coming to the end of my contract and I've damaged my phone which means I am unable to make phone calls. I placed an order for my upgrade, I put in payment details but never received a confirmation email. I...

clair3 by Investigator
  • 273 Views
  • 1 replies
  • 0 Helpful