If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hey Has anyone had a problem with the delivery of the Samsung s23 as I have preordered my phone in store last Friday and was told it would come this week and I had no notification or nothing from the DPD and been wondering does it take that long for ...
Hi, im trying to take out an iPad, I've created an account but any time I pick a device it tells me to either link an ee mobile, broadband account or join community. Does posting this allow me to continue with my order or am I missing something ?
Decided in upgrade but unsure when to collect
Ordered an upgrade on Thursday and paid for next day delivery. It went to an old address. It has been sent back and then resent out to me, but I don't have a confirmation email or tracking number to check delivery status.
We ordered a Sim plan on 31st January but it hasnt arrived yet? why would it not have come
Hi, I pre ordered the galaxy s23 ultra (256GB) I was told I'd receive the (512GB) for the price of the 256GB phone, so I agreed as it was a cheaper deal. But I still received the (256GB) phone today!I originally wanted the 512GB one as I use alot of ...
I can't track my phone with the tracking number I have waited 48 hours see if it would work but it dosnt
I phoned up over a week ago to cancel a contract, which I did successfully. I was told I would get a package in the post to return the product, but I haven't received it yet.
I ordered an upgrade from you this afternoon and was quoted a new price of £68 per month. However, reading your confirmation email, the figure is £90 per month. Why is this?
I am trying to buy a gaming console however it keeps telling me to sign up... i have signed up but do not have ee mobile or broadband does this mean I cannot buy anything unless a a monthly subscriber to mobile or broadband?I have tried linking to th...
