If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I am hoping that somebody at EE can provide some support. After many, many hours on the phone to both EE Guide’s and ‘Level 2 support’, it appears that no-one can actually help. I purchased my phone and watch (sim-only for both) via EE. I keep gettin...
I have been trying to pay for an order for a week now using my Wise and Revolut, but nothing works. I enter the card details and click pay and then it gives me error code 102
I can upgrade my mobile phone but till yet i not receive any tracking information in my email address. i just have the order number i can put this into the track my orde r in EE and they shoe me your order will disptached.I cannot receive any informa...
I placed my order on Monday 21/10i have received no confirmation email / text / order number The order number is in this format ORD-XXXXXXXXXX (10numbers) however this doesn’t work on ‘track my order’ nor does it show in my EE app that I have for bro...
Waiting on a order
Hey all, Ordered the new iPhone 16 Pro Max, Black Titanium (256GB) on the 10th of October - my tracking hasn’t updated and it’s still not been dispatched. I know it’s a new phone, so imagine it’s on back order or something but can anyone shed any lig...
I just purchased a phone with a monthly payment. I haven’t any confirmation email. The money just came out my account
hello i’ve just ordered a new phone and they told me to phone them but my speaker on my phone is broken and my phone is broken all over, hence why i got a new one , what do i do.
Need to WiFi
I have ordered a new smart watch, I made the order through the app, as an upgrade to my current watch. I have not recieved any type of confirmation email, and I can't recieve an SMS as the phone number they're trying to use is the phone number of th...
