If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello , I have ordered ultra S25 as an upgrade on 5th February 2025. There is no update on my order. Can anyone please help.order number ********Thanks
Hi I ordered a phone last night and paid an upfront cost. I then received an email to say please phone us to discuss your order . My credit score isn’t the best so I’m guessing it’s been declined. I tried phoning today but in the time I had I couldn’...
EE have emailed me stating that if I do not return my old handset (after an upgrade) to them by the 21st of February, I lose out on a trade in discount. My new set has not arrived yet. How can I return my old phone without smart switching everything ...
I'm just checking to see if I'm still eligible for the 2 mobile phones I ordered
Hi All,I would love to move from vodafone to EE as i am an openreach engineer, but website used for ordering does not accept my details login/password even though i can log in to view but not order.Can some body please contact me.
Order confirmed of Samsung A35 5g - xko********* on 13th February Confirmation email and called yesterday to be told order has been accepted but yet to receive any update in regards to delivery Any idea? [Mod edit: Please do not post order numbers ...
Can I have any information about my order xkoxxxxxxxxxxMod note- order number removed
I ordered a Samsung 43in DU8000 Smart TV on 28 Oct as add to plan. Item was in stock when ordered and is currently showing as a few left! The main issue is for some reason it used the watch phone number (which is not a phone number!) instead of the a...
Payment service is not available. please try again later. This comes up when trying to add a nintendo switch to my account?
I ordered an Apple MacBook Air last Sunday, it said DPD two day delivery but still not received, I have tried contacting EE on the phone but they weren’t helpful at all. Has anyone got an email address I could or had a similar problem? thanks
