If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi there,I've ordered a home broadband today on the phone from ee as bt messed my original order twice.I haven't received any confirmation email apart from a text from ee directing me to a website to sign for the contract. I have been in touch with e...
I just paid £30 upfront and then received an email saying we can't carry on with this order will I get this money back?
I ordered an Iphone 15 Pro Max Black 1 TB on Tuesday but I haven't received any tracking information or any confirmation of when I will receive it. Does anyone know when I can expect to receive? On the confirmation email it says up to 2 days but I ha...
HelloI am trying to upgrade online however it states I need a pin before checkout for security which I cannot receive as the phone I am upgrading is broken Thanks Gordon
Hi did u get help with what happened as the same has happened to me thanks
Hi there,So I am at the final stage of taking out a phone on finance, and it is asking me to pay the upfront cost. I assume at this stage the credit check has not been carried out. Will I receive my money back if the credit check fails?
Hi,I need two VAT receipts from two previous orders I have placed
I placed a order yesterday.I received XKO number but I can’t received tracking information.
I tried to make a purchase of a mobile device through the site more than a week ago, I chose to make a payment entry, the entry was deducted from my bank account, soon after I received an email reporting that I could not proceed with installment paym...
I placed an order on the online store and paid £70 upfront. However the next morning I received an email saying the order was unsuccessful. When I placed the order I paid £70 upfront which was taken immediately. This still has not been refunded 3 day...
