If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered an PAYG SIM card, 4 days ago and it has yet to arrive, even though I keep getting emails asking me to top it up, which I obviously can't do since I have not received it. Can they track this? I have no tracking reference since it did not pro...
Hello I have order s24 ultra 512 gry titanum .. since 18 jan.. Took upfront from my direct debit but still did not recevied any email about my orderI dont know if i am accpeted or not while upfront payment was accpetedAnd 2nd issues i choose offer th...
Hi I want to cancel my sim order which was placed by mistake
I recently ordered a phone from EE and the item was confirmed and I was given confirmation of the order and told it would be arriving today but upon looking at the DPD tracking it said it had been returned to co-signer and it was heading back to EE w...
Been sent a message with a link to view a document about my new phone I'm about to receive. I click on the link it takes me to EE website but there's no document. Can anyone help
Hello,My Name Is Sahej Khanna, I just ordered a iPhone 15 pro On a monthly basis contract and I just gave the upfront amount £100 by my card and didn’t received any information about the order that has been placed or not but my money has been deduct...
I placed an order to be delivered to my workplace as I spend most of my time there! Had notification from DPD on the day of delivery with time slot and then I get a notification to say delivery had been refused and it was being returned to EE. This...
OK so I'm expecting delivery of my phone today but not had any communication from ee regarding the pin I need to give to the driver when or where will I get this
I made an order that was not approved for my credit but the money that was charged from my accounts was not returned to me and it has been more than 3 days.
Hello, please tell me, I placed an order for a phone and SIM, but changed my mind, how can I cancel the order and return the deposit of 30 pounds?
