If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I order an iPhone 16 pro on the 5th of January and got an email that evening to say my order was on its way.I chose to have it delivered to the store but I haven’t had any updates from them.What should I do?
I am feeling very desperate and devestated and hoping anyone can help if they have been in the same position. here is the complaint email I sent EE "I am writing to express my extreme dissatisfaction with my recent experience upgrading the phones on ...
Hi i lost my iphone 15 pro max on 21st january at 5:00pm and submitted a claim on the same day, they keep saying i will be contacted via insurance team but there’s no response i would suggest everyone not to take the ee insurance because they are not...
Placed a sim only order for 2 data plans yesterday early afternoon. When will I know it’s been accepted I’ve heard nothing since just the first email and how will I know which sim is which as it’s 2 different data plans and one I gave a pac code to k...
Hi I had to phone to change an order address and they cancelled the order without me knowing so just wondering if that order would be able to be reactivated as I have still paid my upgrade fee etc thanks.
I placed an order this morning how do I know if ive been accepted the tracking isent working
Hi there. I placed an order for 65" Samsung on 31/12/24. But still haven't had any further emails or notifications. I can see the order sitting there as placed on 31/12/24. It's the 3rd working day and I'm guessing it still hasn't been posted? The TV...
Ordered Pay Monthly phone via EE upgrade on 1st Jan. My previous phone will not charge or turn on. I have no access to any other mobile device. I have recieved no email updates regarding the order or delivery other than confirmation of purchase.Enter...
Hello, I also made a 16 pro Max phone subscription with you on the 3rd and I received the orphan on my email address but I did not receive any message when my phone would arrive.
