Cancelled my upgrade

[Sazzy12]

I cancelled my upgrade I’ve not received my refund 

[Chris_B]

@Sazzy12  Refunds take  around 7-10 days, it’s not instant as it has a process to go through first.  Basically it needs to be approved first. 

[Chris_S]

Hi @Sazzy12 As @Chris_B  mentioned, the refund can take 7-10 days. However, this can be affected by national holidays or other delays. 

If you've still not received your refund after 10 days, I'd recommend giving us a call so we can get it looked into for you.

You can find a link to our contact us page here

Chris S