If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I need my delivery redirected to ee shop in French gate Doncaster as delivery driver today was incompetent and did something wrong and said the code we gave was wrong I do not want this to happen again tomorrow so can it please go to Doncaster ee sho...
I ordered an Iphone 15 in Green on Saturday, and have received a confirmation email but have heard nothing since, on delivery. I received a text saying I could access a new document relating to the order (assuming it's the plan) online but I am unabl...
Hi, I ordered a Samsung S23 last Friday, order tracking is stuck on order confirmed even though an email sent to me after I ordered said d it should be with me on Tuesday 30/7. Could you please advise me when it will be delivered? Thanks.
I ordered an upgrade for my watch last week and received an order number etc. On order tracking it shows as dispatched 5 days ago and has not changed since this point. I also have received no confirmation email for delivery from dpd or a pin for deli...
I’ve been a customer for many years and am upgrading my phone to the latest iPhone. I pay DD so you already know all my details and yet you’re insisting that I call your CC in order to confirm my details…. Ok… I called this morning and sat on hold fo...
Hi I've just ordered the samsumg s24 ultra and wanted to order to the samsumg ultra watch to pair with it but on checkout its asks for a pac code if wanting to keep same number but I am unable to get a pac code as still wanting to keep the number for...
I applied for a new phone, paying £30. It has gone through my bank, but says error on ee site. I have not received any emails or confirmation. Please advise Regards [mod edit: please do not post personal information on the public board. Thanks!]
I got this message today after placing an order and now after over 1.5 hours on hold to get through, I still cannot. How can we contact EE if we can't actually get through to anyone? Chat appears to be disabled as well.
I ordered a iPhone 15 pro Max and I ordered it over the phone I received a text confirmation but no email or reference number and I’m just not sure where the phone it as they said it would be delivered today and I’ve had nothing telling me when and I...
Hi I ordered a upgrade and got a email saying that I had ordered the phone on the tracking says dispatched I ordered on Tuesday it’s now Friday and I’ve had no confirmation of order or any message to say when it will be delivered. Can anyone help me ...
