If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered iPhone 16 pro max this morning paying £30 as an upfront, and received an email saying thanks for the order and we are processing so does it mean it will be dispatched soon? And can I know by how many days will it be delivered as it didn’t m...
Placed an order for an upgrade last night received an email confirming my order and direct debit but when I ho to track my order with the number on the email ot says tracking number timed out, haven't received any other emails.
I ordered broadband and tv, No order confirmation email has arrived........ and today only the TV box was delivered , no hub has arrived and I have no VOL number to track the order. I also have not been given an account number so I cannot link the ap...
Hi,Can anyone tell me how i claim my free Chromebook? I recently received my upgrade Samsung Flip 5 but no idea how i claim the free Chromebook?Thanks for any help!
Hi all, I am looking to upgrade to a sim only deal, and in order for me to do this, DPD need to send a pin to the mobile number on my EE profile but that is my old number which I no longer have access to. Any ideas on how else I can receive this ?
Hi,My sister placed an order around 9PM today. It was a new phone line (Apple Iphone 16 Pro Max 256gb Natural Titanium). It was successful but we weren’t able to get the order number as the page was refreshed. No email and sms was sent. order is unde...
I recently upgraded my handset. I ordered it by phone (150) and had it delivered to my local EE store. I hate the phone and contacted EE who have now sent me an email saying they accept the return and have sent a silver bag to my home address. Her...
Hi, I placed an order for earbuds online which is added to my monthly plan but it seems I missed the delivery on 10th December and was expecting DPD to try again but when I track my order it says its being returned to EE. How can I get it redelivered...
Hi I ordered iPhone 16pro max from EE on 5/12/24 .. I receive a parcel from dpd which contained only phone case and protector thus, minute one. I called EE CS to make a complain of what was in the package. They asked to get back to me 72hours since t...
