If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
[Mod edit: Please do not post your mobile number in this public forum. Thanks] Was promised a new sim card for this number which now has over £20 credit hasn’t arrived to my home address can someone do something about this James fisher
I’ve just paid for pay monthly phone, they took my payment and then I received an email saying I needed to call them? Can any one explain what this could mean?
I ordered a phone upgrade a few days ago, I received a confirmation email but the email didn’t contain an order number so I can’t track the order. I also received a text telling me that a new document for my new device agreement is available and I ca...
I have an appointment in store but need ID the person on the phone said they would accept other forms of ID but I forgot to ask what kind. Any help would be gratefully appreciated.
Hi everyone. Hope to get a response soon... I've ordered the 15 Pro max and they took my upfront payment. Can someone tell me why they have to give you a call about your order?? Is it for a credit check?? Because why would they take the upfront cost ...
Hi I placed an order for an upgrade on my account yesterday and got a confirmation email straight away - but nothing from DPD (no email or tracking number etc).DPD did attempt delivery today when I was not in and asked my wife for a PIN code which we...
It seems like I have the same PIN issue as a lot of other EE customers when trying to receive a new phone delivery from DPD. No PIN code or tracking information to either email or text.My situation is that my Pixel 4 died, so went in to EE store and...
Ordered phone on Thursday morning but didn't arrive yet?
