If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi EE team,I’m trying to join EE on a SIM-only plan. PAYG won’t work for me because of the 25 Mbps speed cap, and other networks are unreliable where I live. My SIM-only application seems to have been declined, but affordability isn’t an issue and I ...
A ordered a contract phone not received it only the SIM card
I have ordered an Iphone on the EE website, and got the ‘your orders just a tap away’ email, but since then (3 days ago) have not been informed about when to expect the delivery, or whether the order is going ahead. It is confusing.
Hello,I placed an EE order online for a phone last weekend, payment was taken but I have not received an order confirmation. I contacted EE and they said wait 72 hours and then contact them again. Online it says wait 48 hours. I have done both and st...
I paid for my phone and I can’t found the delivery code
Hi why my order my cancelled
I’ve just ordered a ps5 but the wrong number is on the account I need it changing so I know when it’s being delivered xxxxxxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]
I ordered a new phone 2 days ago, however i have no code to give the delivery driver yet. It says it will be sent to my phone via text which is no good because my phone is broken and i cant access my texts.
Hey, So Basically Ordered An Apple USB-C Charger Cable. Went to pay and it said something like payment failed, Didn’t think much of it so just closed the tab. Upon checking my bank, The payment went through. Not sure what to do.
Hi I ordered a phone over two weeks ago and I have not had an email to say it’s been dispatched and also not received my deposit back? Can’t get into contact with anyone when I ring the number
