If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello please can you can you help me fix as soon as possible send me package on Tue 23 July 2024 i ask for redelivered online sent me message on email said they will redelivered it on Friday 26 July 2024 please help me fix this as soon as possible ...
I ordered an upgrade last night and dpd tried to deliver it to my wife today, but asked for a pin code, but I have not had an email or text saying they were delivering today or containing a pin code.Am I supposed to give them something else?
Trying to upgrade my mobile and it's proving to be a complete nightmare.I already know exactly what device I want and what plan I want and was intending to pay for the device in full upfront. You can't do that online (why not is anyone's guess) so en...
Placed an order 22nd July for Samsung Galaxy Z Flip6 256MB Silver. I received a confirmation email just after I placed the order with an XKO order number but this number isn't allowing me to track the order, just says it’s timed out?
Ordered a new phone (Samsung A53, black) on Saturday evening. It was despatched on Sunday and I received notification yesterday morning that it would be delivered between 16:06-17:06 that day. Shortly after 4pm yesterday, I was upstairs (but within...
Hi, Have ordered an Xbox and unable to locate within my account. Have Order number but keep getting an 'oops' message. Also the order is linked to latest purchase which was watch and not to a physical mobile. Have tried Customer Services to no av...
Hey,placed an order online for an iPhone 15 Pro Max, chancing a credit check (that I’ll probably fail). I put a £225 upfront fee which was taken, but no order confirmation via email, text etc even 4 hours after.Cant call out at the moment either so I...
Hi yhere I made tge order on Friday
Hello my 13-year-old Sister has signed a contract up with yourself using my bank and she is not over 18. I can’t call for help. The only thing I can do is chat online but you seem to not have online chat. What should I do? I got 30 days to cancel thi...
Hello, I ordered online the monthly payment plan iphone alongside a sim card. After they took the upfront payment and on the website confirmed the order. I never recieved an email confirming the order or a number. I’ve called and gone into EE and no ...
