If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I want to get a new phone on a contract
Hi I ordered Sony xm4’s from the EE website using guest checkout and I need the Invoice/E-Receipt to claim the 1 year extended warranty for them. Is there anyway I can add the order to my account to request the Invoice/E-Receipt?Thank You.
Looking for advice on dealing with EE. Ordered a Samsung 48" S90D OLED TV, which was due for delivery on 24th February. The courier cancelled the delivery and marked it as returned to sender (EE).Despite this, EE’s system now shows it as delivered on...
I still haven't received my phone since Monday, we order two phones but only one has arrived
I'm trying to find out if someone has ordered something can you tell me what and where the items are getting delivered please
On the 3rd of March I ordered the Samsung S25 Ultra, I paid the upfront amount but until now they haven't said anything and the code to track the order isn't working. Can I know when the order arrives?
Hey,I just order a mobile phone an iphone on contract. And got a mail of my order details, after that got a message that order is cancelled. Why so? No reason at all, also the money is not refunded back to my account till now.
Hi I ordered a pink iPhone 16 512gb on Tuesday and when I'm tracking it the website just shows a x above dispatched does this mean it's still waiting to be dispatched I got a thanks for your order email and that's it thank you
Hello, I ordered an IPhone 16 to be delivered to my local store last Friday, I am waiting for it to be delivered but I am also wanting to return it once it arrives. I haven’t heard anything about the delivery but is there any way to cancel it so it d...
I ordered a sim yesterday and got an XKO reference, it said they were doing checks and may call. Had no further confirmation or dispatch notice. Will they send a decline email if there is an issue and if so when?
