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Tracking

Saggy77
Contributor
Contributor

Hi all ordered a iPhone 17 pro max last Friday and still nothing or have a tracking number on emails any help 

1 SOLUTION

Accepted Solutions
Schockwave
EE Community Star
EE Community Star

@Saggy77 , have you checked your spam/junk folder?

There are still many who have ordered before you and have not received theirs either, so no idea when you will receive it, just make sure that you have the DPD app where you will receive notification up to the evening before delivery and another one on the day of delivery with a one hour window and a PIN number that you will have to show the driver before receiving your device.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

@Saggy77 , have you checked your spam/junk folder?

There are still many who have ordered before you and have not received theirs either, so no idea when you will receive it, just make sure that you have the DPD app where you will receive notification up to the evening before delivery and another one on the day of delivery with a one hour window and a PIN number that you will have to show the driver before receiving your device.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.