Community Activity

EE Tv box and AV receiver

I currently have my EE tv box connected to my Denon av receiver using the hdmi in port with the receiver output connected to my Samsung tv using an hdmi cable. I also have a fire cube connected to the receiver. I can control the tv and receiver using...

Mike_9T by Visitor
  • 712 Views
  • 7 replies
  • 0 Helpful

I have a heat pump and use the ONECTA app.

Since moving over to EE the app no longer works. To update the system it states that the connection should be 2.5ghz or more. My broadband wifi is 2.4ghz.  Is 2.4ghz the max that EE uses or can I adjust the settings or get a new router.

EE Mobile does not support VOIP

Have seen a few posts about EE users not supporting VOIP devices on their mobile network.I can confirm that this is indeed the case.Despite calls to EE business and them saying that VOIP devices are not blocked (after the typical "try turning it off ...

New EE Internet Dropping Out multiple times a day.

Hi, multiple times throughout the day we lose internet.  The hub will be blinking orange and after using the online service checker, which then restarts the router it sometimes starts working again.  As me and my wife work from home, have 3 children ...

Hub Technical Details.png
Hirons by Explorer
  • 99 Views
  • 3 replies
  • 1 Helpful

Resolved! Not receiving OTP from Amazon

I've been with EE for nearly 1 year. I receive OTPs from my different organisations. I'm setting up 2FA on Amazon but when I enter my mobile number I don't receive a OTP message. I've spoken to Amazon and they said contact EE. I spoke to EE (150 - Ne...

BM_Rob by Valued Contributor
  • 2960 Views
  • 16 replies
  • 12 Helpful

Urgent: Please Help Me Keep My EE Number Active

Dear EE Support Team, I am currently outside the UK and unable to access my EE account online. However, it is extremely important for me not to lose my number, as it is linked to many personal and professional accounts. I plan to return to the UK soo...

Activate Discovery Plus

I still can’t activate my Discovery Plus, the links seem to take me round in circles. what am I doing wrong? 

ckings79 by Investigator
  • 47 Views
  • 3 replies
  • 0 Helpful