Why is the broadband dying at night?!

[Barrystorey]

I’d like to know what rat you have running on wheels in the back of your factories, because why does the broadband die EVERY SINGLE NIGHT?! It’s taking the **bleep** and you’re going to either help me fix it or I’ll get another service provider. 

[XRaySpeX]

@Barrystorey : What is the name of the EE BB plan are you on including its speed? Which EE router & WiFi extenders, if any, do you have (read label or post a pix)?

[JimM11 · Accepted solution]

@Barrystorey Heads up with the Forum all customers like you just trying to help so you are not addressing EE CS in anyway that is going to help, the community and the welcome above does help to explain.

If you need to just get EE CS to sort it all out for you then it will be a call to them, so the contact link is below main link and select where you need or would like to go,

Contact Us | Help & Support | EE

[manatarms84]

Putting aside your colourful descriptions for the moment, is your broadband speed slowing down or dropping out? Do the light on your broadband hub change colour at all, is it consistent around the same time and as previously asked what speeds and type of broadband do you pay for.

People here can help if you supply more information or you may prefer to contact technical support to have  them check it out as there may be a fault but remember both people here and customer service are si.ply trying to help so keeping civil can go a long way