02-05-2023 08:36 PM
Hi,
I placed an order for an additional sim card on my account and had confirmation that it was on its way over a week ago but it has still not arrived?
How do I track this order to make sure it is still on its way?
Thanks
03-05-2023 08:04 AM
Hi @Watty50,
Welcome to the EE Community. 🙂
If it has been over five working days since you placed your order, please get in touch with Customer Care so a member of the team can check the order status.
They'll be happy to help.
James