cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Where is my sim order?

Watty50
Visitor

Hi, 

I placed an order for an additional sim card on my account and had confirmation that it was on its way over a week ago but it has still not arrived? 
How do I track this order to make sure it is still on its way? 

Thanks

 

1 REPLY 1
James_B
EE Community Manager
EE Community Manager

Hi @Watty50,

Welcome to the EE Community. 🙂

If it has been over five working days since you placed your order, please get in touch with Customer Care so a member of the team can check the order status.

They'll be happy to help.

James