Unable to get through on the phone and no live chat

[Nld55]

I have been sent an email that I am unable to reply to asking me to phone in. The call queues are ridiculous and I am unable to queue for those lengths of time. Was trying to order an upgrade but at this rate I won't bother and I'll go elsewhere for a new phone. Anyone else got the same issues?

[Chris_B]

@Nld55  Unfortunately EE don’t control the amount of calls they receive at any one time.  

[James_B]

Hi @Nld55,

Welcome to the EE Community. 🙂

I'm sorry to hear there is a queue to speak to our sales team at the moment. Please try again later if you are unable to hold at the moment.

James

[Nld55]

Unhelpful to say the least, I think I'm intelligent enough to work that one out for myself....Sent from my Galaxy