Trying to join EE

Andy511
Visitor

‎23-10-2022 04:55 PM

I am trying to join EE and its not letting me set up a account 

 

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎23-10-2022 05:05 PM

Hello @Andy511 ,

Welcome to the community,

You have already joined the community, but if you are wanting to shop for either a sim only contract or a one with a phone, you will have to log out and order your product, in order to become a customer.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
XRaySpeX
EE Community Star
EE Community Star

‎23-10-2022 05:40 PM

@Andy511 : You have already set up a MyEE a/c by the very fact you are able to post here.

What product are you trying to order?

If you are wanting an EE mobile phone or SIM contract, logout of your MyEE before going to the EE Shop. It expects you to already have an EE mobile phone or SIM contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP