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iPhone 14 pro max ordered which date is it for delivery??

Sjcrows
Established Contributor
Established Contributor

Ordered my iPhone 14 pro max on 4th october it said 21 days for delivery but im hearing people saying it’s longer than this, does anyone know what is the exact dates as it all seems confusing

5 REPLIES 5
Chris_B
EE Community Star
EE Community Star

@Sjcrows  is what you’re hearing about it be same model spec as what you ordered?    Please remember that EE have to get these from apple and it depends on what apple ship to EE and also where you are in the queue for the model type you ordered.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Sjcrows
Established Contributor
Established Contributor

Hi yes it’s the 256gb iPhone 14 pro max when I did checkout it said 21 days but hearing others say it said 21 days but then been waiting for much longer

In the site it says 21 days but, whenever you try to message them they will tell you it is within 28 days. I upgraded mine same day as yours and haven't received any email confirming my order. They told me the request for upgrade was okay and just wait for 28 days since the day of order. 

Sjcrows
Established Contributor
Established Contributor

Just to update got a message from dpd to say I’ll get my phone Monday that would be 21 days

Sjcrows
Established Contributor
Established Contributor

I’ve been a bit concerned I’ve had a notification via the dpd app to say my phone is being delivered to store but no text message. Is this normal? 

getting concerned that my order won’t be delivered or incase it’s incorrectly delivered. I can track via the dpd app but not getting a text is rather concerning