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Resolved! DPD didn’t attempt delivery and returned phone to EE
I recently switched to EE and got an iPhone contract. I paid the upfront cost and was looking forward to my new phone . I was told DPD would deliver it today however the delivery updated to dispatched and then all of a sudden said it’s being returned...
Cannot access my online account/app
Hi all,I’m new to the forum.For the last three or four months I have been unable to view my account online or use the EE app, and becoming more than frustrated now with the lack of help from EE.When I try to login I get an error saying something went...
Resolved! Where's my order?
Hey, I ordered an (early) upgrade a week ago and haven't received any further Comms since the original confirmation email... So unlike 'the UK's best network' which is usually pretty hot of the mark in sending new stuff.The order isn't in my EE accou...
New phone
I phoned 150 and ordered a new monthly pay phone yesterday and they told me it was coming today, I haven’t received the phone today and I haven’t received a confirmation email or text, no tracking number or order nothing. I would like to know where m...
eSim switchover has deleted my SIM phone number and I can't connect to get code
Hi, I was sent a text from EE to say switch to ESIM from my inserted SIM for better 5G experience. I went through the motions of transferring my SIM to ESIM but it has closed down my existing SIM with phone number. Now I am only able to use my phone ...
Resolved! Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass
Back at the end of January i Ordered Gigabyte GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass Ultimate only to find out that i was being charged extra for the game pass so i cancelled it and now i have no game pas and should of...
EE Pension
Hi, I’ve just contacted Scottish Widows and they’ve advised the EE pension funds had been transferred into Legal and General a couple months ago! I’ve received no communication or even received a welcome pack so how do we go about accessing our pens...
Resolved! Upgrading a data only SIM so cannot receive a confirmation PIN
As in subject, I suspect the order page is sending a confirmation PIN but to a number that I cannot see a text (the MiFi is in my brothers static)How do I get round this please?
Interview
I tried to book my phone interview with nat ****** and as I booked it I also accidentally cancelled. What should I do. I've tried to find a way to contact nat but I can't find one [Mod Edit: Removed employee surname]
Help please Wi-Fi smart hub pro
I have PS5 Pro and no matter what I do my ping to the router is low , really low , says 5ms after “optimising ping” via EE App in the “enhance wifi” option. However when I’m playing Fortnite and I have geo filtering on just to use the same servers in...
