Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Switching from BT to EE

Jonesy13
Investigator
Investigator

‎10-11-2022 04:23 PM

i recently switched from BT to EE and was told it would be next day delivery, however, after two days I have received no confirmation from EE or received my new phone. BT have sent me an email with my PAC number and confirmed I am switching on there end.

I currently do not have a phone to call up and ask what is going! Any help would be appreciated thanks

0 Helpful
11 REPLIES 11
James_B
EE Community Manager
EE Community Manager
In response to Jonesy13

‎10-11-2022 05:49 PM

No problem @Jonesy13

The team will be happy to help.

James

Schockwave
EE Community Star
EE Community Star
In response to Jonesy13

‎10-11-2022 05:49 PM - edited ‎10-11-2022 05:50 PM

@Jonesy13 , as you ordered the phone from EE, you would need to ring them, just as @James_B , has suggested.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful