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IPhone 14 Pro max 256gb On the Track

Sachin0598
Investigator
Investigator

Hi, I have recived a sms fom EE sating my order is on the track, but when i check the link and track my order it just shows order confirmed, devlivery date: AWAITING CONFIRMATION. Please can EE tell are you expecting the ordr to dispacthe or it has dispacthed or you guys are still waiting for stock to come in yet.

 

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

Hello @Sachin0598 ,

Welcome to the community,

You will receive notification from DPD the evening before delivery and another one on the day of delivery with a one hour window.

We cannot tell you here, this is not customer service but a public forum.

Apple are having problems getting these phones sent out to networks, so there could be a delay, as to when you will receive it. You will just have to keep an eye out or ring customer service if you want more information. It will depend when you ordered, as there is a backlog and orders are dispatched on a first come first serve.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.